Interaction Locks

The Dreaded Message

You are unable to interact with this due to an ongoing command or a minor issue.

This can be very frustrating! This tutorial will explain what to do when it happens, how to prevent it (as best you can), and why it happens at all.

But DONT WORRY! Nothing is wrong, you did nothing wrong, and this is normal.

What do I do

1. Scroll up the chat a bit and make sure the bot isn't waiting for your response on something like a confirmation.

2. If you see nothing waiting for you, wait about 10 minutes from your last command/button/menu and then you'll be good to go!

3. Note what happened right before this occurred. Which button did you press? Which command did you execute?

4. If this happens repeatedly, report to the support server so we can get it fixed for the future!

How do I prevent this?

Long story short, it's difficult to prevent on your end.

The best thing you can do is avoid SPAMMING buttons. Spamming fights or flows is a common cause of this issue.

You can also make sure the server in which you are running commands is not deleting the bot's messages. If it deletes a confirmation, you'll get locked out!

Why does this happen?

In as non-technical terms as possible (because I'm a tutorial writer, not a developer):

Between any commands that have data being written (coins moving, items gained/lost, even XP earned, etc.) we lock your account to prevent two conflicting operations from happening. If those conflicting operations happen, it can cause missing items OR the opposite (dupes!).

A few of MANY possibilities are:

  • Something goes wrong on our end like an internal server error. This would prevent us from unlocking you and start that 10-minute timer.
  • Discord doesn't edit/send a message that was supposed to be edited/sent, so either on your end or ours there is something pending preventing the interaction from finishing.

In the end, the lock is there for a very important reason. If there is a way to prevent a false lock by fixing it, we absolutely will! But just know, sometimes it's in the hands of god (Discord).